FAQs
Renewal
Renewal is a curated collection of retired and practically perfect Bella Notte linens, ready to ship within 2 weeks. Part of our understated elegance is embracing the imperfections that arise from this special, hand-made process. Renewal is how we pay homage to the makers and methods that have been foundational to our business.
The selection of colors and styles for Renewal is limited and will be continuously evolving. Because each piece has been pre-dyed at our artisanal dye house, color match among available inventory is not guaranteed for items sold individually. Items sold as part of a bundle will match within reasonable variance.
All sales are FINAL and Renewal pieces are not eligible for return, exchange, or warranty. Prices are as marked and no additional discount codes can be redeemed.
Please review our Renewal Conditions to understand the types of imperfections to expect.
Renewal Conditions
Perfect — Excellent condition products and samples in retired colors or styles with no imperfections.
Almost Perfect — Excellent pieces with imperfections undetectable to most.
Nearly Perfect — Great condition pieces with minimally visible fabric or construction imperfections that may include: a wandering stitch, visible seam edge, excess fabric in quilting, a small spot of wear, small missing velvet pile, two-tone tonal variation, or large fabric blemish in weave.
Imperfectly Bella — Good condition pieces with visible imperfections that may include: noticeable small dye stain, a tiny mended hole or tear, thread/embroidery color inconsistency, or missing velvet pile.
Orders
We accept most major credit cards, and due to recent economic tax law regulation changes we must charge sales tax in any state where we meet the new sales tax law requirements. This includes physical and economic nexus and is unique to each state.
All sales are FINAL and Renewal pieces are not eligible for return, exchange, or warranty. Prices are as marked and no additional discount codes can be redeemed.
Shipping
Available inventory ships within 2 weeks from our Production Studio in northern California; delivery times vary based on location and expedited shipping options are available at checkout.
UPS is our preferred carrier; we also use FedEx and USPS. If shipping to a P.O. Box, your package will be delivered via USPS.
For international shoppers, be sure to change the flag so that shipping rates, duties and taxes are displayed upon checkout. All items are subject to current duty and tax rates as set forth by U.S. Customs and Border Protection. These charges are non-refundable and subject to any and all products being shipping outside of the U.S.
Care
Please visit our Care Guide for specifics on how best to care for each of our collections. We do not recommend dry-cleaning any Bella Notte products. In fact, we pride ourselves on being an easy care luxury line with linens that can be laundered in your own home, according to the sewn in label and Care Guide.